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FAQ


What is KM Websol Business directory?
Why basic listing is free and why sponsored listing costs only $25/year?
What are the exclusive benefits available to KM Websol sponsored business listing?
Why can't I see my business email address listed?
Can I email businesses listed on KM Websol directory?
How do I update/edit my business details already on KM Websol directory?
What should I do if I have forgotten my password?
How do I remove my business listing?
Why can't I login?
How do I complain?

What is KM Websol Business directory?

KM Websol directory is a free online business listing for Australian businesses. We also offer a sponsored business listing for those who want to add their website link and images to their listing for only $25/ year. Our directory was launched in December 2006 by KM Websol Web Design team and being in its development phase, it is constantly improving..

Why basic listing is free and why sponsored listing costs only $25/year?

Many people question this because there is no such thing as free meal. Yes, we are here for doing business and we get paid by Google for their adverts listings and by our sponsored listing clients who enjoy extra listing rights for only $25/year.

What exclusive benefits are available to KM Websol sponsored business listing members?

Here is the list of benefits of becoming KM Websol sponsored member

• display your business logo
• detailed description about your product / services / business 
• search engine optimization through your link posted on our website
• Prior listings - When searched sponsored listing results appear before basic listing records

Can I email businesses listed on KM Websol directory?

If we have an email address for the business, there will be a link within the listing that allows you to email them directly. If there is no link, then we do not have an email address for them. However, those details are posted here for genuine business enquiries only,  we have a zero tolerance policy against SPAM messaging.

How do I add my business details? How do I update/edit my business details already on KM Websol directory?

When you create your listing with KM Websol, you will be asked to enter your email address and to create password which you can use as login to access your listing details in future. Your personal page is accesible by clicking on 'Manage your listing' where you will be asked to enter your login information.

What should I do if I have forgotten my password?

Go to “manage your listing” page. Click on ‘forgot your password?’ link appearing within login section and enter your email address there. We will then email your password to your designated email address. Please note that you will be require to enter the same email address that you used while first time registering with us.

Can I change my business description?

Yes, just click on ‘manage your listing’ and login. You can then change any of the details pertaining to your business listing.

How do I remove my business listing?

Email your business name along with your login details (username and password) with UNSUBSCRIBE written in subject line of the email. We will remove your listing within 48 hours.

Why can't I login?

• Check that you have typed your email address correctly
• Check that you have typed your password correctly and make sure that ALL CAPS is not on.

If you still can't login, please contact us by email and provide as much information as possible, including your business name, email address and any error messages that you received. We will respond to your email as soon as possible.

How do I provide a feedback or complain?

We always believe in retaining happy customers. If you find any errors or mistake on our side please email us providing as much information as possible. We will act on your query as soon as possible and respond to you within 48 hours.


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